Privacy Policy

Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.

Information You Provide to Us

We may collect the following types of information when you provide it to us:

• Account Information: When you create an account, we collect your name, email address, phone number, company name, and password.
• Profile Information: You may provide additional information for your profile, such as a profile picture, job title, and company details.
• Transaction Information: If you make a purchase or sell through our platform, we collect payment information, billing address, shipping address, and details about the products or services purchased or sold.
• Communications: When you communicate with us or other users through our platform, we collect the content of those communications.
• Listing Information: If you list steel products for sale, we collect details about those products, including descriptions, quantities, prices, and images.

Information We Collect Automatically

When you use our services, we automatically collect certain information about your device and how you interact with our services:

• Device Information: We collect information about the device you use to access our services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Usage Information: We collect information about your interactions with our services, such as the pages or content you view, your searches, and other actions on our services.
• Location Information: We may collect information about your precise or approximate location when you use our services.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about how you interact with our services and to remember your preferences.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience and deliver content relevant to your interests

Sharing of Information

We may share your information in the following circumstances:

• With Other Users: When you list a product or make a purchase, we share information necessary to facilitate the transaction.
• With Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• For Legal Reasons: We may share information if we believe disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
• In Connection with a Transfer of Business: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with your consent or at your direction.

Your Choices

You have several choices regarding the information we collect and how it is used:

• Account Information: You can update your account information by logging into your account.
• Marketing Communications: You can opt out of receiving promotional emails by following the instructions in those emails.
• Cookies: Most web browsers are set to accept cookies by default. You can usually change your browser settings to remove or reject cookies.
• Mobile Push Notifications: You can opt out of receiving push notifications through your device settings.

Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through our services prior to the changes becoming effective.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Payload Steel Co.
123 Steel Avenue
Chicago, IL 60601
Email: privacy@payloadsteel.com
Phone: (312) 555-0123